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How Insurance Companies Try to Undervalue Your Auto Accident Claim

Reading Time: 5 minutes

by Marcus Fernandez
Insurance
what to do if car insurance doesn't pay enough florida personal injury lawsuit

What To Do If Car Insurance Doesn’t Pay Enough

How Insurance Companies Try to Undervalue Your Auto Accident Claim

When you’ve been in a car accident, you naturally expect your insurance company to step in and cover your medical bills, repair costs, lost wages, and other damages. But all too often, policyholders find themselves facing lowball offers, denials, or delays from their own insurance company, leaving them wondering what to do if car insurance doesn’t pay enough.

Understanding how insurers undervalue claims and knowing how to push back can be the difference between struggling and getting fair compensation (or even a potential settlement at all). In this post, we’ll walk through common tactics insurers use, how to fight back, and why working with experienced car accident attorneys like those at KFB Law can help you get the outcome you deserve.

Why Insurers Underpay Auto Accident Claims

Insurance companies are businesses. Their goal is to minimize payouts while preserving profits and limiting liability. To do that, they’ll often use subtle (or not-so-subtle) strategies to undervalue claims. Here are some of their tactics to watch out for.

Offering a Quick, Low “Initial Offer”

Soon after an accident occurs, an adjuster may contact you quickly with a settlement offer. That number can be far below what your injuries, ongoing medical expenses, lost wages, and non‑economic damages (pain and suffering) justify. The insurer expects many people will accept it under pressure.

Questioning Your Injuries or “Causation”

If your insurance company refuses to pay more, they might argue your injuries aren’t serious, or that they were caused by something else (preexisting condition, another incident). They may delay or demand excessive documentation to wear you down.

Blaming You or Arguing Partial Fault

Insurers sometimes claim you shared fault (comparative or contributory negligence), especially in states allowing that defense, which includes Florida. That allows them to reduce their liability or deny parts of your claim entirely.

Misrepresenting or Misquoting Policy Coverage

A common trick is saying your insurance policy has exclusions, or that certain damages (like future medical expenses) fall outside coverage. They might claim your policy limits don’t extend as far as you think.

Delaying Payment, Denying Coverage, or Claiming “Bad Faith”

Insurance companies may drag out your claim, deny coverage, or issue denials for procedural technicalities. These actions sometimes cross into bad faith, especially when insurers act unreasonably or unfairly.

Underestimating Future Needs and Long-Term Costs

Serious injuries often require treatment long after settlement. Adjusters may undervalue or ignore future medical care, rehabilitation, or diminished future earning capacity, claiming your case is “overvalued.”

Common Scenarios Where Insurers Undervalue Claims

Let’s look at some scenarios you may face:

  • Serious Injuries with Lingering Effects: Your injuries may involve soft tissue damage, disc herniation, or nerve damage. Because these can develop over time, insurers might downplay or deny them initially.
  • Policy Limits Exceeded: The at-fault driver might only have minimal liability insurance, far below the total damages. That’s why having additional coverage for uninsured and underinsured motorists matters, because it may fill the gap.
  • Attributing Fault to You: Even in a clear crash, adjusters may redistribute blame to reduce payout. They may even try to deny it altogether.
  • Underestimating Long-Term Care: Insurers might ignore costs like physical therapy, missions, surgeries, or home care, focusing only on “past” medical bills.
  • Disputing Lost Wages or Income Claims: They may argue you could have worked to reduce what they’ll pay for lost wages.
  • Property Damage vs Injury: Some insurers settle vehicle repair costs but undervalue the personal injury portion, hoping you accept the small package deal.

What to Do If Car Insurance Doesn’t Pay Enough

If you feel your insurer’s offer is unfair, you still have pathways forward. Here’s what to do:

1. Don’t Accept the First Offer

Your initial offer is almost never your “full recovery.” Refuse to settle too early.

2. Document Everything

Keep every medical record, repair estimate, lost wages statement, and photo of damage and injuries. The more comprehensive your proof, the harder it is for the insurer to deny or undervalue your claim.

3. Understand Your Insurance Coverage

Look closely at your own liability insurance, uninsured/underinsured motorist coverage, collision coverage, and any add-ons. You may have coverage you’re not using.

4. Ask for Explanation and Coverage Verification

If an insurer claims your injury is excluded or your insurance payout is limited by policy, ask for written justification. Request the full police report, photos, witness statements, and proof of policy limits of the at-fault driver.

5. File an Appeal or Formal Demand

Use the insurer’s internal appeal or dispute process. Send a demand letter outlining all your damages and evidence. If the insurer ignores or undervalues your case, escalate it. The team at KFB Law can provide legal help with maximizing your payout.

6. Bring in an Injury Attorney Early

Hiring experienced attorneys who are familiar with Florida laws and damages caused by collisions gives you leverage. Our personal injury lawyers know how insurance adjusters think, how to press for additional compensation, and when a personal injury lawsuit is needed.

7. Consider Filing Lawsuit If Necessary

If negotiation fails, your KFB personal injury lawyer can file suit against the at-fault driver or the insurer. Lawsuits often force insurers to take claims more seriously and can help with a fair settlement or a jury verdict awarding full compensation.

Why Having an Injury Attorney Makes a Difference

Florida’s legal system and motor vehicle collision laws are complex. A skilled car accident lawyer brings to the table:

  • Understanding of insurer tactics and how to counter them
  • Access to medical experts and vocational specialists to address future needs
  • Knowledge of when to push settlement and when to litigate
  • Ability to negotiate aggressively for fair impairment
  • Relief from the burden of paperwork, phone calls, deadlines, and legal strategy

At KFB Law, we specialize in auto accidents, slip and fall, and all forms of personal injury claims. We help clients across Tampa Bay push past lowball offers and fight for the full compensation they deserve.

What You Can Do About Insurance Challenges Right After Your Motor Vehicle Accident Occurs

If your insurer unreasonably denies or undervalues your claim, they may be acting in bad faith, and you can file a lawsuit for damages resulting from their misconduct. This can include potential punitive damages in extreme cases.

If you feel your insurer hasn’t offered enough, here’s what you can do right away while securing legal assistance:

  • Review your policy, including your uninsured/underinsured motorist coverage
  • Request the full insurance file from the insurer
  • Send your injuries, medical bills, and repair estimates to your attorney
  • Don’t sign any release or agreement without legal review
  • Start building a demand that includes pain and suffering, loss of consortium, emotional distress, and future medical needs

We Fight Insurance Companies So You Don’t Have To

Schedule a Free Consultation with KFB Law Today

Insurance companies count on claimants accepting less than they deserve. But you don’t have to settle for that, especially when your injuries are serious. A strong car accident injury attorney can spot when an insurer crosses the line and make them answer in court.

At KFB Law, we offer:

  • Free case evaluation and consultation
  • Straight talk about your rights and options
  • Aggressive negotiation and legal representation
  • Litigation experience when insurers refuse to be fair

If your auto insurance claim has been undervalued or denied, contact KFB Law today. Let us review your case, explain what’s possible, and begin fighting for the compensation you deserve.

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